%# BEGIN BPS TAGGED BLOCK {{{
%#
%# COPYRIGHT:
%#
%# This software is Copyright (c) 1996-2026 Best Practical Solutions, LLC
%#                                          <sales@bestpractical.com>
%#
%# (Except where explicitly superseded by other copyright notices)
%#
%#
%# LICENSE:
%#
%# This work is made available to you under the terms of Version 2 of
%# the GNU General Public License. A copy of that license should have
%# been provided with this software, but in any event can be snarfed
%# from www.gnu.org.
%#
%# This work is distributed in the hope that it will be useful, but
%# WITHOUT ANY WARRANTY; without even the implied warranty of
%# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the GNU
%# General Public License for more details.
%#
%# You should have received a copy of the GNU General Public License
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%# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA
%# 02110-1301 or visit their web page on the internet at
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%# CONTRIBUTION SUBMISSION POLICY:
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%# Request Tracker, to Best Practical Solutions, LLC, you confirm that
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%# END BPS TAGGED BLOCK }}}
<%ARGS>
$Name => undef
$Attr => undef
$GenericMap => {}
</%ARGS>


<%ONCE>
my $COLUMN_MAP;

my $LinkCallback = sub {
    my $method = shift;

    my $mode            = $RT::Link::TYPEMAP{$method}{Mode};
    my $type            = $RT::Link::TYPEMAP{$method}{Type};
    my $other_mode      = ($mode eq "Target" ? "Base" : "Target");
    my $mode_uri        = $mode.'URI';

    return sub {
        my $ObjectType = $_[2]||'';
        map {
            \'<a href="',
            $_->$mode_uri->AsHREF,
            \'">',
            ( $_->$mode_uri->AsString ),
            \'</a><br />',
        } # if someone says __RefersTo.{Ticket}__ filter for only local links that are tickets
          grep { $ObjectType
                    ? ( $_->$mode_uri->IsLocal
                        && ( $_->$mode_uri->Object->RecordType eq $ObjectType ))
                    : 1
               }
          @{ $_[0]->Links($other_mode,$type)->ItemsArrayRef }
    }
};

my $trustSub = sub {
    my $queue = shift;
    my $user = shift;
    my %key = RT::Crypt->GetKeyInfo( Key => $user->EmailAddress, Queue => $queue );
    if (!defined $key{'info'}) {
        return $m->interp->apply_escapes(' ' . loc("(no pubkey!)"), "h");
    } elsif ($key{'info'}{'TrustLevel'} == 0) {
        return $m->interp->apply_escapes(' ' . loc("(untrusted!)"), "h");
    }
};

$COLUMN_MAP = {
    Queue => {
        attribute => 'Queue',
        title     => 'Queue id', # loc
        value     => sub { return $_[0]->Queue },
        edit      => sub { return \($m->scomp('/Elements/SelectQueue', Default => $_[0]->Queue, Name => 'Queue', ShowNullOption => 0)) },
    },
    QueueName => {
        attribute => 'Queue',
        title     => 'Queue', # loc
        value     => sub { return $_[0]->QueueObj->Name },
        edit      => sub { return \($m->scomp('/Elements/SelectQueue', Default => $_[0]->Queue, Name => 'Queue', ShowNullOption => 0)) },
    },
    OwnerName =>  {
        title     => 'Owner', # loc
        attribute => 'Owner',
        value     => sub { return \($m->scomp("/Elements/ShowUser", User => $_[0]->OwnerObj, ShowDisabledLabel => 1)) },
    },
    OwnerNameEdit => {
        title     => 'Owner', # loc
        attribute => 'Owner',
        value     => sub { return $_[0]->OwnerObj->Name },
        edit      => sub { return \($m->scomp('/Elements/SelectOwner', TicketObj => $_[0], Name => 'Owner', Default => $_[0]->OwnerObj->Id, DefaultValue => 0, Delay => 1)) },
    },
    Status => {
        title     => 'Status', # loc
        attribute => 'Status',
        value     => sub { return \($m->scomp('/Elements/StatusBadge', Object => $_[0])) },
        edit      => sub { return \($m->scomp("/Ticket/Elements/SelectStatus", TicketObj => $_[0], Name => 'Status' ) ) },
    },
    Subject => {
        title     => 'Subject', # loc
        attribute => 'Subject',
        value     => sub { return $_[0]->Subject || "(" . loc('No subject') . ")" },
        edit      => sub { return \('<input name="Subject" aria-label="Subject" class="form-control" value="'.$m->interp->apply_escapes( $_[0]->Subject, 'h' ).'" />') },
    },
    Description => {
        title     => 'Description', # loc
        attribute => 'Description',
        sortable  => 0,
        value     => sub { return \(ScrubHTML($_[0]->Description)) },
        edit      => sub {
            my $href = RT->Config->Get('WebPath') . '/Helpers/EditTicketDescription?id=' . $_[0]->Id;
            return \(qq{<span class="inline-edit-modal" data-link="$href"></span>});
        },
    },
    Reply => {
        title    => 'Reply', # loc
        sortable => 0,
        value    => sub {
            my $Ticket = $_[0];
            return ''
                unless $Ticket->CurrentUserHasRight('ReplyToTicket') || $Ticket->CurrentUserHasRight('ModifyTicket');

            my $id     = $Ticket->Id;
            my $href = RT->Config->Get('WebPath') . "/Helpers/AddTicketMessage?id=$id&UpdateType=response";
            return \( qq{<div class="editable d-grid gap-2"><button type="button" class="inline-edit-modal edit-icon btn btn-primary rt-btn-x-sm m-1" data-link="$href" data-bs-toggle="tooltip" data-bs-title="} . loc('Reply to requestors') . q{">} . loc('Reply') . '</button></div>' );
        },
    },
    Comment => {
        title    => 'Comment', # loc
        sortable => 0,
        value    => sub {
            my $Ticket = $_[0];
            return ''
                unless $Ticket->CurrentUserHasRight('CommentOnTicket') || $Ticket->CurrentUserHasRight('ModifyTicket');

            my $id     = $Ticket->Id;
            my $href = RT->Config->Get('WebPath') . "/Helpers/AddTicketMessage?id=$id&UpdateType=private";
            return \( qq{<div class="editable d-grid gap-2"><button type="button" class="inline-edit-modal edit-icon btn btn-primary rt-btn-x-sm m-1" data-link="$href" data-bs-toggle="tooltip" data-bs-title="} . loc('Not sent to requestors') . q{">} . loc('Comment') . '</button></div>' );
        },
    },
    ExtendedStatus => {
        title     => 'Status', # loc
        attribute => 'Status',
        value     => sub {
            my $Ticket = shift;

            my $unresolved_dependencies = $Ticket->UnresolvedDependencies;
            my $count = $unresolved_dependencies->Count;
            if ( $count ) {
                if (   $Ticket->HasUnresolvedDependencies( Type => 'approval' )
                    or $Ticket->HasUnresolvedDependencies( Type => 'code' ) )
                {
                    return \'<em>', loc('(pending approval)'), \'</em>';
                }
                else {
                    my $Query = "DependedOnBy = " . $Ticket->id . " AND Status = '__Active__'";
                    my $SearchURL = RT->Config->Get('WebPath') . '/Search/Results.html?' . $m->comp('/Elements/QueryString', Query => $Query);

                    if ($count == 1) {
                        # Count can be 1 but when UseSQLForACLChecks is set to 0 the rights check hasn't been
                        # peformed yet, meaning the current user may not be able to see the linked ticket.
                        # Therefore we need to check if a ticket is actually found.
                        my $pending_ticket = $unresolved_dependencies->Next;
                        if ($pending_ticket) {
                            my $pending_ticket_url = RT->Config->Get('WebPath') . '/Ticket/Display.html?id=' . $pending_ticket->id;
                            return \'<a href="',$pending_ticket_url,\'">', loc('(pending ticket #[_1])',$pending_ticket->id), \'</a>';
                        }
                    }

                    return \'<a href="',$SearchURL,\'">', loc('(pending [quant,_1,other ticket,other tickets])',$count), \'</a>';
                }
            }
            else {
                return \($m->scomp('/Elements/StatusBadge', Object => $Ticket));
            }

        },
        edit      => sub { return \($m->scomp("/Ticket/Elements/SelectStatus", TicketObj => $_[0], Name => 'Status' ) ) },
    },
    Priority => {
        title     => 'Priority', # loc
        attribute => 'Priority',
        value     => sub { return $_[0]->Priority },
        edit      => sub { return \($m->scomp('/Elements/SelectPriority', Name => 'Priority', Default => $_[0]->Priority, QueueObj => $_[0]->QueueObj )) },
    },
    InitialPriority => {
        title     => 'InitialPriority', # loc
        attribute => 'InitialPriority',
        name      => 'Initial Priority',
        value     => sub { return $_[0]->InitialPriority },
        edit      => sub { return \($m->scomp('/Elements/SelectPriority', Name => 'InitialPriority', Default => $_[0]->InitialPriority, QueueObj => $_[0]->QueueObj)) },
    },
    FinalPriority => {
        title     => 'FinalPriority', # loc
        attribute => 'FinalPriority',
        name      => 'Final Priority',
        value     => sub { return $_[0]->FinalPriority },
        edit      => sub { return \($m->scomp('/Elements/SelectPriority', Name => 'FinalPriority', Default => $_[0]->FinalPriority, QueueObj => $_[0]->QueueObj)) },
    },
    EffectiveId => {
        title     => 'EffectiveId', # loc
        attribute => 'EffectiveId',
        value     => sub { return $_[0]->EffectiveId }
    },
    Type => {
        title     => 'Type', # loc
        attribute => 'Type',
        value     => sub { return $_[0]->Type }
    },
    TimeWorked => {
        attribute => 'TimeWorked',
        title     => 'Time Worked', # loc
        value     => sub { return $_[0]->TimeWorkedAsString },
        edit      => sub { return \($m->scomp('/Elements/EditTimeValue', Name => 'TimeWorked', Default => $_[0]->TimeWorked)) },
    },
    TimeLeft => {
        attribute => 'TimeLeft',
        title     => 'Time Left', # loc
        value     => sub { return $_[0]->TimeLeftAsString },
        edit      => sub { return \($m->scomp('/Elements/EditTimeValue', Name => 'TimeLeft', Default => $_[0]->TimeLeft)) },
    },
    TimeEstimated => {
        attribute => 'TimeEstimated',
        title     => 'Time Estimated', # loc
        value     => sub { return $_[0]->TimeEstimatedAsString },
        edit      => sub { return \($m->scomp('/Elements/EditTimeValue', Name => 'TimeEstimated', Default => $_[0]->TimeEstimated)) },
    },
    StartsRelative => {
        title     => 'Starts', # loc
        attribute => 'Starts',
        value     => sub { return $_[0]->StartsObj->AgeAsString },
        edit      => sub { return \($m->scomp('/Elements/SelectDate', menu_prefix => 'Starts', id => '', current => 0, Default => $_[0]->StartsObj->Unix ? $_[0]->StartsObj->ISO( Timezone => 'user' ) : '')) },
    },
    StartedRelative => {
        title     => 'Started', # loc
        attribute => 'Started',
        value     => sub { return $_[0]->StartedObj->AgeAsString },
        edit      => sub { return \($m->scomp('/Elements/SelectDate', menu_prefix => 'Started', id => '', current => 0, Default => $_[0]->StartedObj->Unix ? $_[0]->StartedObj->ISO( Timezone => 'user' ) : '')) },
    },
    ToldRelative => {
        title     => 'Told', # loc
        attribute => 'Told',
        value     => sub { return $_[0]->ToldObj->AgeAsString },
        edit      => sub { return \($m->scomp('/Elements/SelectDate', menu_prefix => 'Told', id => '', current => 0, Default => $_[0]->ToldObj->Unix ? $_[0]->ToldObj->ISO( Timezone => 'user' ) : '')) },
    },
    DueRelative => {
        title     => 'Due', # loc
        attribute => 'Due',
        value     => sub { 
            my $date = $_[0]->DueObj;
            # Highlight the date if it was due in the past, and it's still active
            if ( $date && $date->IsSet && $date->Diff < 0 && $_[0]->QueueObj->IsActiveStatus($_[0]->Status)) {
                return (\'<span class="overdue">' , $date->AgeAsString , \'</span>');
            } else {
                return $date->AgeAsString;
            }
        },
        edit      => sub { return \($m->scomp('/Elements/SelectDate', menu_prefix => 'Due', id => '', current => 0, Default => $_[0]->DueObj->Unix ? $_[0]->DueObj->ISO( Timezone => 'user' ) : '')) },
    },
    ResolvedRelative => {
        title     => 'Resolved', # loc
        attribute => 'Resolved',
        value     => sub { return $_[0]->ResolvedObj->AgeAsString }
    },
    Starts => {
        title     => 'Starts', # loc
        attribute => 'Starts',
        value     => sub { return $_[0]->StartsObj->AsString },
        edit      => sub { return \($m->scomp('/Elements/SelectDate', menu_prefix => 'Starts', id => '', current => 0, Default => $_[0]->StartsObj->Unix ? $_[0]->StartsObj->ISO( Timezone => 'user' ) : '')) },
    },
    Started => {
        title     => 'Started', # loc
        attribute => 'Started',
        value     => sub { return $_[0]->StartedObj->AsString },
        edit      => sub { return \($m->scomp('/Elements/SelectDate', menu_prefix => 'Started', id => '', current => 0, Default => $_[0]->StartedObj->Unix ? $_[0]->StartedObj->ISO( Timezone => 'user' ) : '')) },
    },
    Told => {
        title     => 'Told', # loc
        attribute => 'Told',
        value     => sub { return $_[0]->ToldObj->AsString },
        edit      => sub { return \($m->scomp('/Elements/SelectDate', menu_prefix => 'Told', id => '', current => 0, Default => $_[0]->ToldObj->Unix ? $_[0]->ToldObj->ISO( Timezone => 'user' ) : '')) },
    },
    Due => {
        title     => 'Due', # loc
        attribute => 'Due',
        value     => sub {
            my $date = $_[0]->DueObj;
            # Highlight the date if it was due in the past, and it's still active
            if ( $date && $date->IsSet && $date->Diff < 0 && $_[0]->QueueObj->IsActiveStatus($_[0]->Status)) {
                return (\'<span class="overdue">' , $date->AsString , \'</span>');
            } else {
                return $date->AsString;
            }
        },
        edit      => sub { return \($m->scomp('/Elements/SelectDate', menu_prefix => 'Due', id => '', current => 0, Default => $_[0]->DueObj->Unix ? $_[0]->DueObj->ISO( Timezone => 'user' ) : '')) },
    },
    Resolved => {
        title     => 'Resolved', # loc
        attribute => 'Resolved',
        value     => sub { return $_[0]->ResolvedObj->AsString }
    },
    SLA => {
        attribute => 'SLA',
        title     => 'SLA', # loc
        value     => sub { return $_[0]->SLA },
        edit      => sub { return \($m->scomp('/Elements/SelectSLA', TicketObj => $_[0], DefaultFromArgs => 0)) },
    },
    UpdateStatus => {
        title => 'New messages', # loc
        value => sub {
            my $txn = $_[0]->SeenUpTo or return $_[0]->loc('No');
            return \('<a href="'. RT->Config->Get('WebPath') .'/Ticket/Display.html?id='
                . $_[0]->id .'#txn-'. $txn->id .'">'),
                $_[0]->loc('New'), \'</a>';
        },
    },
    KeyRequestors => {
        title     => 'Requestors', # loc
        attribute => 'Requestor.EmailAddress',
        value     => sub { my $ticket = $_[0]; return \($m->scomp("/Elements/ShowPrincipal", Object => $ticket->Requestor, PostUser => sub { my $user = shift; return $trustSub->($ticket->QueueObj, $user); }))}
    },
    KeyOwnerName => {
        title     => 'Owner', # loc
        attribute => 'Owner',
        value     => sub {
            my $t = shift;
            my $name = $t->OwnerObj->Name;
            my %key = RT::Crypt->GetKeyInfo( Key => $t->OwnerObj->EmailAddress, Queue => $t->QueueObj );
            if (!defined $key{'info'}) {
                $name .= ' '. loc("(no pubkey!)");
            }
            elsif ($key{'info'}{'TrustLevel'} == 0) {
                $name .= ' '. loc("(untrusted!)");
            }

            return $name;
        }
    },
    KeyOwner => {
        title     => 'Owner', # loc
        attribute => 'Owner',
        value     => sub {
            my $ticket = $_[0]; return \($m->scomp("/Elements/ShowPrincipal", Object => $ticket->OwnerObj, PostUser => sub { my $user = shift; return $trustSub->($ticket->QueueObj, $user); }))},
    },

    # Everything from LINKTYPEMAP
    (map {
        $_ => { value => $LinkCallback->( $_ ) }
    } keys %RT::Link::TYPEMAP),

    '_CLASS' => {
        value => sub { return $_[1] % 2 ? 'oddline' : 'evenline' }
    },
    '_CHECKBOX' => {
        attribute => 'checkbox',
        title => 'Update', # loc
        align     => 'right',
        value     => sub {
            my $name = 'UpdateTicket' . $_[0]->id;
            return \qq{
<div class="form-check">
  <input type="checkbox" name="$name" id="$name" value="1" class="checkbox form-check-input" checked="checked" />
  <label class="form-check-label" for="$name"></label>
</div>};
        }
    },

    Bookmark => {
        title => ' ',
        value => sub {
            my $bookmark = $m->scomp( '/Ticket/Elements/Bookmark', id => $_[0]->id );
            # the CollectionAsTable/Row template replaces newlines with <br>
            $bookmark =~ s/\n//g;

            return \$bookmark;
        },
    },

    Timer => {
        title => ' ',
        value => sub {
            return \($m->scomp("/Ticket/Elements/PopupTimerLink", id => $_[0]->id, TicketObj => $_[0] ) );
        },
    },
    UnreadMessages => {
       title     => 'Unread Messages', # loc
       value     => sub {
            my $self = shift;

            my ( $first_unread, $count ) = $self->SeenUpTo;

            return '0' if !$count;

            my $link = RT->Config->Get('WebPath');
            $link .= $session{'CurrentUser'}->Privileged ? '/Ticket/Display.html?id=' : '/SelfService/Display.html?id=';
            $link .= $self->id . '&MarkAsSeen=1&Anchor=txn-' . $first_unread->id;

            my $title = loc("Jump to Unread &amp; Mark as Seen");
            return \( '<a data-bs-toggle="tooltip" data-bs-title="' . $title . '" href="' . $link . '"><b>' ),
                $count, \'</b></a>';
        }
   }
};

</%ONCE>
<%init>
# if no encryption support, then KeyOwnerName and KeyRequestors fall back to the regular
# versions
unless (RT->Config->Get('Crypt')->{'Enable'}) {
    $COLUMN_MAP->{KeyOwnerName}  = $COLUMN_MAP->{OwnerName};
    $COLUMN_MAP->{KeyRequestors} = $GenericMap->{Requestors};
}

if(RT->Config->Get('DisplayTotalTimeWorked')) {
  $COLUMN_MAP->{TotalTimeWorked} = {
        attribute => 'TotalTimeWorked',
        title => 'Total Time Worked',
        value => sub {
            return $_[0]->TotalTimeWorkedAsString;
        },
    }
}

if ( RT->Config->Get('EnablePriorityAsString') ) {
    my $printer = sub {
        my ( $class, $string ) = @_;
        return '' unless defined $string && length $string;

        my $request_path = $HTML::Mason::Commands::r->path_info // '';
        if ( $request_path =~ /Results\.tsv/ ) {
            return loc($string);
        }

        my $escaped     = $m->interp->apply_escapes( $string,      'h' );
        my $loc_escaped = $m->interp->apply_escapes( loc($string), 'h' );

        return \( qq{<span class="ticket-info-$class-} . CSSClass(lc($escaped)) . qq{">$loc_escaped</span>} );

    };
    foreach my $field (qw(Priority InitialPriority FinalPriority)) {
        $COLUMN_MAP->{ $field . 'Number' } ||= $COLUMN_MAP->{$field};

        my $class = lc($field);
        $class =~ s/(?=<.)(?=priority)/-/;

        my $method = $field . 'AsString';

        $COLUMN_MAP->{$field}{'value'} = sub {
            # Fallback to numbers when the queue disables PriorityAsString
            return $printer->( $class, $_[0]->$method() ) || $_[0]->$field;
        };
    }
}

my $ranges = $m->notes('custom_date_ranges');
if ( !$ranges ) {
    $ranges = { RT::Ticket->CustomDateRanges };
    $m->notes( custom_date_ranges => $ranges );
}

for my $name (keys %$ranges) {
    $COLUMN_MAP->{$name} = {
        title => $name,
        value => sub {
            $_[0]->CustomDateRange($name, $ranges->{$name});
        },
    };
}

$m->callback( GenericMap => $GenericMap, COLUMN_MAP => $COLUMN_MAP, CallbackName => 'Once', CallbackOnce => 1 );
return GetColumnMapEntry( Map => $COLUMN_MAP, Name => $Name, Attribute => $Attr );
</%init>
